For the past few days the app won't load. Says We're sorry, something didn't work quite right. Please try again later. I've tried all of the troubleshooting steps. Why do I pay 175 a month? Looking at other options, this is unacceptable in 2017
App not working on Roku Stick
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RLP-1008 error "Empty list; no streams were specified to play"
I sign into the Spectrum app, it looks like it's loading a channel, the screen goes black and then get:
"Getting RLP-1008 error Empty list; no streams were specified to play"
I've rebooted, etc. Still keeps happening.
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Spectrum customer in Charlotte, NC cannot access app in TX?
My sign in isn't working on my son's Roku stick when I visit him in TX. Username and password works everywhere else. Any advice?
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Roku 2 connection timed out
Today, I started having trouble with my Spectrum app saying the connection was timed out everytime I try to use it. I have reset my connection and also restarted my Roku. I tried to remove the app and reinstall it but my Roku says the app can not be removed at this time.
Any suggestions would be apprecitated.
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Spectrum app issues
I get mine through roku and it constantly fails. Same as when I had time warner. I have no trouble with all my other streaming apps. This app is terrible.
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Error code RCL-1000
Has anyone had this Successfully resolved? All other App's working just fine, Modem speed check is blazing fast. Definitely a Spectrum Issue.
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It's not just your Roku that's down...
This is a much bigger deal. Streaming won't work on any devices. I'm thinking the IP whitelisting is borked.
Just try logging into your myservices account and streaming through a web browser: https://watch.spectrum.net/livetv
You'll get the error "We see you're away from home": http://www.screencast.com/t/47V8l9llNGE
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It's not just your Roku that's down...9/4/2017
This is a much bigger deal. Streaming won't work on any devices. I'm thinking the IP whitelisting is borked.
Just try logging into your myservices account and streaming through a web browser: https://watch.spectrum.net/livetv
You'll get the error "We see you're away from home": http://www.screencast.com/t/47V8l9llNGE
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Can't get into Roku app - says to onnect to Spectrum Internet
Hi, Starting this morning, Sunday Sept 3, I get this error starting the Spectrum app: Connect to Spectrum Internet.
To watch this program, please connect to your Spectrum Internet service. Error code: RLC-1000
I have rebooted the internet modem.
I am using the same login info that works on computers and devices.
Please advise what to do now
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AND just to add this tidbit. These messages showed up after I logged in to this forum:
Authentication Failed.
Authentication Ticket Mismatched, failed authentication.
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RLP-1007, REG-1001 errors REPEATEDLY on ROKU
Spectrum TV SUCKS.
Constant Roku streaming issues.
Regularly internet disconnecting.
Terrible customer support.
Ridiculously overpriced services.
I must be nuts for not canceling.
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Spectrum TV 9/4/2017 Known issue
Our apologies for the trouble with Spectrum TV today. We are working to resolve an issue with the Spectrum TV application on all platforms.
We will have the service issue resolved as quickly as possible.
As always, we thank you for your patience while we pursue resolution!
Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
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9/4/17 Spectrum Roku app in endless login loop
I've rebooted my router, rebooted roku. I keep getting asked for my Spectrum login info over and over.
Another problem which may or may not be related started yesterday: Despite having parental controls disabled, when I change channels it keeps telling me that parental controls are ENABLED and I have to enter my code. After entering it twice, I've been able to access the channels until today, when it didn't work.
Of course, now I don't have any access to Spectrum because of the looping login problem....
Spectrum, get your Sh** together.
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Update Please
Please provide an update on the known issue regarding the Spectrum App on Roku ...
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Minimum service requirements for the Spectrum TV app for Roku
What are the minimum service requirements for the Spectrum TV app for Roku?
The new Spectrum TV app is available on all Roku streaming devices (excluding 1st generation Roku). The Spectrum TV app for Roku is available to customers who subscribe to any Spectrum TV and Internet plan at no additional cost. Your subscription level determines the channels you’re able to access.
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Horrible pixelation!
For the past week or so I've been experincing really bad pixelation using the Time Warner Spectrum app on Roku.
I've restarted the app, rebooted, etc. And while the pixelation goes away, it keeps returning.
Why is this happening? Please fix!
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Can't get into Roku app - says to onnect to Spectrum Internet RLC-1000
Hi, Starting this morning, Sunday Sept 3, I get this error starting the Spectrum app: Connect to Spectrum Internet.
To watch this program, please connect to your Spectrum Internet service. Error code: RLC-1000
I have rebooted the internet modem.
I am using the same login info that works on computers and devices.
Please advise what to do now
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AND just to add this tidbit. These messages showed up after I logged in to this forum:
Authentication Failed.
Authentication Ticket Mismatched, failed authentication.
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Spectrum TV September 2017 Known issue
Our apologies for the trouble with Spectrum TV. We are working to resolve an issue with the Spectrum TV application on all platforms.
We will have the service issue resolved as quickly as possible.
As always, we thank you for your patience while we pursue resolution!
Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
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Spectrum TV app on TCL/Roku
I purchased a new TCL/Roku TV last week for a cottage 100 miles from my home. I have an excellent WiFi connection through a Verizon Jetpack hotspot..When I try to login to the Spectrum app, I'm told it will only work in my home. I've installed, uninstalled and reinstalled the app a dozen times with no luck. Ironically, my iPad using the Spectrum app works perfectly. I've called Customer Service and gotten nowhere.
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Previous Channel capabilities in Spectrum for Roku
Is there a way to access a previous tv channel within the spectrum for roku app rather than scrolling through all of the channels?
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Spectrum on Roku time out
I use a Roku Stick to watch TV via the Spectrum app and have noticed that after about 4 hours the screen blanks out and a message asks me if I want to continue and to press "OK" if I do. Why does this happen and how do I stop it? The Roku people tell me it's in the Spectrum app.
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