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Channel: Spectrum TV for Roku Devices topics

Version 5.1.0 of Spectrum app causing problems

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I have two Roku devices -- an older Roku 3 and a newer Streaming Stick +.  Had been using version 4.24.0 of the Spectrum TV app on both devices without a problem.  About a week ago, the Roku 3 updated the Spectrum app to version 5.1.0 and that's when the problems started. Although I can still receive channels properly, the inerface is no longer intuitive, but I've been able to adjust.  The worst problem is the guide which I sort by Network Name and Favorites.  Channels are sometimes listed and other times not.  Alphabetical order is inconsistent and the Guide lists all instances of channels, unlike version 4.24.0 which only listed one instance of each channel under the same sorting.  The channel list has thus become unwieldy and useless.  Version 5.1.0 should have remained in Beta status and not released until the bugs were sorted out.


Weirdly, my Streaming Stick + never updated the spectrum app from version 4.24.0 which is indicated as the latest available version.


Spectrum APP 5.1.0 Almost Nailed It

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While the new spectrum app has a fresh new look it has its share of problems as well, the guide to be more specific 1. when you filter the guide the filter settings only last until you shut the app down and then it resets, in the previous versions once the filter setting is set it doesn’t change until you change it to something else.  2. when surfing through the guide there is now no way to get a brief description of the show or movie without selecting it first and then hitting the down button. After you read the description you have to go back to the guide to continue your search. I don’t know about you but this one is a real deal breaker for me, a description of the show or movie needs to be displayed on the left under the thumbnail while scrolling through the guide. 3. And lastly the whole spectrum app now has a fresh and translucent feel to it until you launch the guide which is then highly opaque, the opaquacy of the guide needs to be either user adjustable under settings or at the least be lightened up big time. It doesnt follow the look and feel of the rest of the app, you can’t even see the current show behind it which is still playing if you look close enough.

Spectrum TV App buffing and re-buffering constantly

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What's up with the Spectrum TV App buffing and re-buffering on Roku every 10 - 20 seconds, consistantly. All other apps are fine. Anyone have a clue?

How come the Spectrum TV app for ROKU will not work on a non-spectrum internet, yet my laptop works?

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I have a ROKU device at my 2nd home in western nc and am unable to successfully login as the app keeps re-prompting me for 'correct credentials'.

Using the same credentials I supplied on the ROKU app, I can successfully connect to the Spectrum TV app on my laptop or iphone at my 2nd home which is also not on the spectrum internet.  Why is this? How is this Spectrum TV anywhere on any device?

Also unfortunately I do not have a Samsung Smart TV, I have an LG. 

Spectrum TV App on Roku for authorized home-network channels opens and immediately closes

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No connectivity issues . . . signal is excellent.  All streaming apps work flawlessly except Spectrum.  All was good for months and then all of a sudden last week, after opening the app on Roku and going to MSNBC, the channel would appear and immediately shut down.  Did lots of troubleshooting and discovered that Spectrum did not recognize or accept my sign-in as it would only allow me to view channels as though I was not connected to my home WiFi.  Reset Roku to factory standards, rebooted my internet modem/router, deleted and reinstalled Spectrum App and signed in.  Sometimes the "agree" button to terms would not take, while other times it would.  When such was accepted, I was able to view MSNBC.  However, after turning off Roku and TV, and then going back on, I was back to square one.  Only able to view stations as though I was away from home network.  Next, I called Spectrum for tech support.  Reported my issues and was not given any new instructions on how to resolve.  Customer service rep opened a ticket (sci000000212074) and said that I'd hear back.  Never heard back. The next evening, I open MSNBC and it worked.  The following morning, I did the same and it didnt work.  When viewing the channel guide, it appeared as though I was only authorized for non-home network viewing.  That evening, I tried again and it worked.  The next morning, it worked again.  It appears that Spectrum has resolved this issue . . . only hope that the Roku/Spectrum interface continues to work.  Are you able to provide suggested moves in the event that this problem reoccurs?  Thank you,.

Spectrum APP wont play Recorded stuff.

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I want to know why this happens constantly. Its their App that is the issue because every other channel on ROKU works just fine. The IT people at spectrum are lets try this lets try that...reset the ROKU and that worked for a week then the error RCD999 kept popping up when want to watch anything recorded on Spectrum Channel..Getting close to just dropping them.. and I thought going with just STREAMING would be easy for them...

RLP-999 Error on One Station

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I am getting a RLP-999 error message on only one station, so far.  The message says something went wrong and to try again later.  I've tried many times. Unfortunately, it's the station the Mets are on, and I watch it often.

 

The error is occurring on all 4 Rokus I own.  Since the app is working except for this one station, I'm reluctant to re-install, given that the app wasn't working at all until today.

 

Anyone else having similar issues?  What is the remedy?

Buffering, Freezing, RLP-999 errors on channels 41/202

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I have been seeing significant buffering and freezing on channels 41 and 202 (the same cable network).  Sometimes when attempting to choose the channel, error RLP-999 occurrs and it takes several attempts to reach the channel.   This channel also has problems with downshifting to a low bit rate which causes a very distorted picture.

 

I have noticed freezes in the video without the audio freezing on other channels; however, the other major problems I am seeing on channels 41 and 202 don't seem to occurr.

 

With earlier versions of the Spectrum app, we had problems with downshifting on all the channels that could last for extended periods of time.  For most of the channels, the new version of the app seems to be improved (except for the video freezes), so hopefully there is a solution for the problems that I am seeing on select channels and the freezing problem will be corrected.


New Spectrum App on Roku : Bad Video Quality

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Hello! I'm hoping that the Spectrum app engineers can look at this issue.

 

I have a top-notch router Asus RT-AC3100 Dual-Band Wi-Fi Router and a Roku Ultra 4660X. And the wireless connection is "Good" (which it always had been. Not "Excellent", but "Good"). It's important to not that even when I used the old app...the wi-fi connection was always "Good".

 

With the old Spectrum app, I never had this issue. Now with the new Spectrum app..

 

1.) the video streaming quality "degrades"  and I'm often watching very Low Definition, blurred & pixelized videos. The only thing so far that has worked to help is for me to change to a new channel..wait...and sometimes the video quality goes back to High Defition.

2.) I also often get the "Buffering" white text on black backgrouind screen.

 

So, since this did not happen with the prior app...there is SOMETHING about this new app build that is causing this. The other hig quality equipment and the high quality wireless data connection remain the same.

 

Looking forward toy our reply.  Thanks Spectrum.

New Version 5.2

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I have 4 Roku devices. 2 are Streaming sticks and the other 2 are streaming Stick +. 2 of them have version 5.2 and the other 2 have version 4.25. When I try to manually update the apps it says it is up to date. But clearly there is a newer version. Anyone know why? Thx.

Opportunities for Improvement - Spectrum TV App

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Sorting and filtering in 5.2.0 is a bit bizarre and illogical now. In 4.25.0 if you set the app to show Network / Favorites you get a list of favorites from the LiveTV menu sorted by only one of several of the same network names, nice and neat and no unnecessary redundancy.

 

With 5.2.0 you get the same thing except it shows all the networks that have the same name, why? For example, if I assign the Disney-58 as a favorite but not Disney-101 and not Disney-1101 and then set the app to show Network / Favorites I get a list from the LiveTV menu that displays all three Disney channels, they are all the same network and programming, we need only to see one, showing all three is redundant and unnecessary. The reason this happens is because the app does not allow the user to select only one of three channels to be a favorite that are of the same network.

 

So, if I have channel 58 as a favorite the app forces 101 and 1101 to also be a favorite. There are many networks that have three channels associated to them which means a whole lot of redundant and unnecessary channels are being displayed when viewing Favorites. Like with 4.25.0, this should be fixed to display only one network channel when the app is set to Channel # / Favorites and also when set to Network / Favorites. When set to Network / All Channels only one network channel is displayed, does this make any sense to anyone, it’s like the opposite of what it should be.

 

When viewing the guide from LiveTV it looks like 5.2.0 now has the option to scroll up and down a page using the rewind and fast forward buttons on the Roku remote. This is a great addition but there is one issue that could use some tweaking. When paging up or down it actually moves three lines to far, so if I’m looking at channels 901 thru 906 and I fast forward I’m now looking at 911 thru 916… I should be seeing 907 thru 912 which would be a single page down from 901 thru 906.

Spectrum TV App Freezes And Reboots My Roku

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For the past few days, the Spectrum TV App on my Roku (Express) has been freezing after starting up.

 

It goes through it's start up procedure just fine and displays the current channel information, but never goes past the black screen. It just freezes for a few moments then my Roku reboots. Before this started happening, it worked just fine.

 

All of the other Apps on my Roku work just fine, so it's not a connection problem and I've tried uninstalling and reinstalling, updating, and rebooting.

Roku spectrum app 5.2

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All my Roku devices except Roku TVs now on this update. It has  had persistent problemssince update from 4.25...

1- app loads but never gets to live tv w/o 2 tries, 1st try goes through the 3 initiation steps the freezes at spectrum splash screen . Force close and next try works.

2- keeps forgetting favorites and doesn’t show some favorites with left arrow to select channel

3- many channels downgrade feed after watching for 15-20 minutes causing blurring1/pixelation/buffering

 

same issues with every device including Roku ultra

 

very disappointing so far!

 

 

Filter By options disappear when click the Left button on roku

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not sure whats going, the filter by options when I click the left button on roku are gone. they randomly re-appear. 

yes the app is updated. yes the roku has been restarted. yes the modem has been restarted.

fix the app!!!!MVIMG_20191003_203003.jpg

Roku Ultra Spectrum TV guide Change

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Why did you change the guide for your Spectrum TV app on the Roku Ultra? It blacks out, freezes and is very slow scrolling. The other Roku devices have the old Spectrum TV guide which is fast and have no problems. Please change the guide back to the old guide for the Roku Ultra.

Looks like the Spectrum App is down tonight.

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The title says it.  Spectrum app is down right now. From the Spectrum Twitter feed it looks like it is nation wide. Mine is down in SE Wisconsin on a Roku streaming stick. It is a shame because, at least for me, the app has been working recently, not counting the screwed up interface from the last update.  

Do you need to have a Spectrum box or TV subscription to use the app on Roku?

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Do you need to have a Spectrum box or TV subscription to use the app on Roku?

 

If I cancel my TV subscription  but keep their internet service will I be able to use the Roku Spectrum app to watch my local channels?

Spectrum TV app version 5.3.1

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The new version of the app for Roku TV is terrible. Please roll back to the older version!

  • Selecting Favorites is ridiculous and has crashed multiple times when trying to exit the guide/save my selections... losing my selections and having to do it all over again. Used to be soooo much easier by doing it via settings.
  • The guide sorting used to be good. Sort by name and you would only get one of the channels that represent that network, not all 67 of them for each network.
  • The pop-out (side) channel guide... the guide doesn't stay with the channel you are on. When scrolling and looking for a new channel, but not selecting one, then closing the guide, then reopening the guide, it would be on the channel you are currently watching. Now it starts where you left off scrolling.
  • Overall it very slow and unresponsive. 

I hate this version!!!!

You might like to know this about commercials on the Roku app

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This is not a complaint at all since it seems to only effect commercials.

(Mostly Spectrum's own commercials)

 

But my TVs are all 1080p and not 4K. Many commercials seem to be rendered in 4K and the right side and bottom are chopped off. I dont mind since they are just commercials. However, I would think the advertisers would be not exactly pleased. Smiley Tongue

 

Just letting you know.

App error: "The info you entered doesn't match our records. Please try again."

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Having problems logging in using the Sprectum app on Roku. Receive the error, "The info you entered doesn't match our records. Please try again.". Have deleted and reinstalled the app.

I'm able to use the same credentials and log in over the web.

 

Roku App Error Code RGE-1001 is back

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 wrote:
Not able to use the app on any of my TV's. This has happened in the past and was resolved. Not sure why it's back again. I uninstalled and reinstalled app with no success. Internet speed and connection are great on all devices.

Prior posts regarding this error code indicate that this seems to be a general connectivity error with the apps servers and most are indicated by a known issue with the app itself.

 

 Is there any notice of known issues with the app this morning?

Filter by Favorites No Longer Working

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Ever since the app updated to the latest version, filtering by favorites doesn't work anymore. I go through the guide, click the little heart to select a favorite, filter by favorites, and it had no effect.

 

It wouldn't be such a big deal if there weren't multiple versions of the same network (TBS 3, TBS, 103, TBS 1103, etc...). Why multiple channel for the same network, Spectrum? Why? I know this was needed back when we had analog/digital/high def all in the same package, but that world doesn't exist anymore.

 

Not to mention all the stupid music channels.

 

Is this a problem for anybody else?


Re: Roku App Error Code RGE-1001 is back

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RGE-1001 AGAIN! When is Spectrum going to fix this problem. We pay to watch nothing.

Error Code: RVP-1035 Using Roku

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Can’t access on demand content using Roku. Keep getting the RVP-1035.
Normal programming works fine.

Please advise.

Thanks!

Unable to access the Spectrum channel on a second of two Rokus all on one Spectrum account

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I have one Spectrum account and two Rokus. I am having trouble accessing the Spectrum channel on the newer of the two Rokus. The Spectrum account includes internet and cable tv access.

 

I've been running the older Roku for over a year. and have had no problem with the Spectrum channel.

 

I've just bought the second Roku. I'm unable to access the Spectrum channel on this new Roku. When I add the Spectrum channel to the Roku, it asks me for my username and password. When I enter these, I get a response that the information entered does not agree with their records. (These are the username and password for my Spectrum account.)

 

I have no idea what I'm doing wrong. I've tried removing the Spectrum channel from the older Roku, but this didn't help. I could still not sign on to the Spectrum channel on the newer Roku. I have not had a problem with other channels that I've tried.

 

 I have no problem when I add back the Spectrum channel to the older Roku. In fact, it does not even ask me for a user name or password.

 

The older Roku is connected via ethernet to the router (which is a Spectrum router). The new Roku is connected via wifi. To troubleshoot, I've connected both Rokus to the same TV.

 

Thanks for any help you can give me.

Error RGE-1001

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Spectrum TV App has stopped working on both my Roku devices with RGE-1001.IMG_20191211_210349.jpg

Troubleshooting Error Codes on the Spectrum TV App & SpectrumTV.com

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We see questions and traffic on the Community Forums about error codes.  I am listing some common issues in a reply, so it can be marked as a solution.  If you are seeing an issue, have questions or comments, please start a new thread.

 

The complete list of errors can be found here:

 

https://www.spectrum.net/support/tv/troubleshooting-error-codes-spectrum-tv-app-spectrumtvcom

 

The Spectrum TV App is currently supported on Android, iOS (12.0 and better), Roku, Xbox, and Samsung Smart TV’s.

 

Commonly, the error is caused when the app is unavailable including outages or if there is an issue with your credentials.

Streaming app guide

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I have a Roku TV and the streaming app's channel guide only shows what is playing currently.  is there a way to see what is next like on ALL other guides?

Blurry poor quality on Insignia Roku Spectrum app

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I have an Insignia Roku tv that's about 2 years old. The spectrum app on my Roku TV produces blurred video.
The spectrum app on my xbox one produces a very clear, sharp HD image.
All other streaming apps on my roku tv produce excellent video; Netflix, Hulu, disney plus, youtube tv. All perfect.
My xbox one is right below the tv and both get excellent wifi signal strength.
Why am I not able to enjoy crisp HD on my Roku spectrum app?

Spectrum App for Spectrum TV but other-than-Spectrum internet provider

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Hello.  Thanks in advance for any attention and assistance.

 

I am trying to help my 96 yr old Grandmother with her Spectrum TV service.  She lives in an assisted living facility that has a bulk account through Spectrum for TV, however they are provided internet service from a differenet provider.

 

A few years ago, when tv went digital, their tvs stopped working until Spectrum came and installed DTA boxes for the many residents there.  That has been cumbersome for these residents.  The DTA remote they must use has 2 power buttons so they are not sure if both the tv and dta box are on or one if off...if the tv is left on, it glows at night even though during the day it is not obviously still on.  There are a lot of buttons with small print, also.

 

Anyway, I was hoping that a roku with the spectrum app (as I use at my house) would work.  I was told the facility had Spectrum internet, but after I failed to log on with the spectrum app, I learned they did not.  I think we are getting an error because we are coming through internet service and devices that are not her spectrum "home network".   Roku may sound more complicated, but it has fewer buttons than the dta remote and may offer the guide/programming info.

 

There was a forum posting titled "Re: Spectrum TV app DOESN'T work as advertised" which describes a "gateway" solution that could be provided in this situation.  It sounded like a device that Spectrum could flag as being a legit tv customer streaming for the spectrum app.  The posting was from a year ago...   I have talked to 9 people at Spectrum in the last week trying to work though this.  Since she doesn't even get a bill, I started not knowing anything about her account and services.

 

So, the question is...  Is there any chance that solution to allow them to receive just spectrum tv through another internet provider actually exists?   (or spectrum wifi filtered to spectrum tv traffic, etc?)  I keep hearing that she would actually have to purchase Spectrum internet also.

 

Thank you.

Roku App

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Is there anyway to tune to channels other than naviagating with the arrows?  Any device or remote that allows direct channel tunning?   Or is there an Alexa skill that helps?   Or, is there any other device to purchase to replace the digital adaptor?

Spectrum TV App 5.6.1 Update (1/8/2020) Broke Favorites Filter

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The latest update to the TV app (5.6.1) on Roku stick and Ultra broke the favorites filter that had been working. I've removed and reinstalled the app plus restarted Roku still does not work on 3 different Roku devices. Must have missed that on their testing, very frustrating.

Spectrum TV app upgrade (Is it really?)

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The new format is frustrating. Did the people that designed it actually use it? It has been months since the new version was pushed out to the Roku Ultras. So, i just knew that ultimately there would an improved version when pushed out to all other Rokus. However, nothing seems to be fixed. First thing, the favorites menu has to be launched at every start up. It's not saved as the default menu. And second, you can't view any other show episode information from the recordings menu. You have to exit, then do a search for the show to find it. This upgrade definitely seems like a downgrade.

App Buffering

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I know this isn't a new thing but the Spectrum app has been having severe buffering problems the last few weeks. Yesterday and today it is making the NFL games unwatchable bad you miss plays. I didn't have this problem until a few weeks ago. Don't blame my connectivity since nothing had changed. Obviously you can change the name but still have crappy service.
My guess is you are losing money on the app and want us to go back to paying for the rental boxes.
Please fix this!

Constant buffering and freezing of app on new Roku TV

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We installed a new Roku smart TV after Christmas (TCL brand) and have had freqiuent and persisting problkems with the Spectrum TV app---freezing, buffering, error code RLP-1999 (unable to complete request).  Other devices  in  the same room never have wi-fi signal problems.  Other apps on the new TV work just fine, with no freezing, good picture quality, etc. A TV in another room that has a Roku stick has never had problems with the Spectrum app.  As suggested by a TCL coustmer service rep, we've tried removing the app, powering off the TV, powering on, and reinstalling the app.  Didn't help.  Have checked signal strength on the TV and it says it's good.  Any other ideas?

New User - bugs and unwanted features noticed.

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Hi there! New streaming only user after almost 40 years on regular cable!

I'm streaming on brand new Roku Express boxes to 3 of my TVs and then have a smaller Sharp (Best Buy exclusive) TV in my workout room with a Roku built in. So everything is pretty much running on the 2.4Ghz band in a neigborhood that is quite saturated with competing signals. But my Internet is pretty well dialed in now as I got a new modem from Spectrum (my old one was capping at 60mbit for some reason), upgraded my Internet to the 400mbit, and replaced my old Netgear router (which was dual band but only had 100mibt Ethernet ports) with a Netgear AC1900. Then I moved everything else I could to 5Ghz and spent a good few hours trying different 2.4Ghz channels to find the cleanest one for my Roku use.

 

So far, so good, and streaming quality is excellent on 2 TVs at once (which is a typical weekend in our home) and only starts to get a little hiccupy with the 3rd and/or 4th going. On any given day otherwise, we typically have a TV for pretty much all 24 hours (living room TV on all day or bedroom TV on all night).

 

So I guess that's my first issue - I don't care much for the 4-hour "Are you still watching?" prompt. If you could do away with it, that would be aweseome! But a quick question until then - how long does that prompt stay up before the show you're watching is replaced with the Spectrum screensaver?

And now the bugs, in no particular order:

 

Starting the app...
Once the app is selected, sometimes it takes two pushes of the OK button on the remote before it will launch.
Sometimes trying to launch the app will cause the Roku to compeltely reboot.
Sometimes the app will launch to a blank screen and go not further. I really haven't made a note of precisely where in the launch this happens, but I think it's before the "Verifying Account" screen comes up. The only workaround for this is to reboot the Roku.

Changing channels...
Using the channel guide (the one that comes up with the left arrow button) sometimes nothing happens when you select a channel you want to change to. An apparent workaround to this is to select a channel you don't want first and then change to the channel you do want. I'm not entirely sure what generates this bug, but it could well be that you've gone back and forth before between that channel and the one you've been watching using the "Rewind" button. I'll have to pay closer attention to that and report back.

Program recording...
I ran into an issue the other day when I wanted to record a show that was on PBS. It would not record because I didn't have a subscription to Starz. My assumption was that it was some kind of programming rights issue, but it could have just as well been because the app didn't recognize that show being listed on PBS and instead only saw the Starz version. Couldn't say for sure.

One question on getting app updates on the Roku? Does the app update automatically or do you have to hear there is an update available and then uninstall/reinstall?

 


Spectrum app freezes on Roku

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I start the app and it works for about 3-5 seconds then freezes.
I have a great signal.
Other apps work fine.
I’ve tried to delete and reinstall.

I have this app on another roku and it’s working fine

Any help??

how to record on DVR cloud when show has already started

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I just got Spectrum Choice on Roku. I can't figure out how to record a show while I am watching it. Say, if I have to walk the dog, I would like to record  the program and finish watching later.  Or maybe I would like to record the series. If I go into the guide and click on the show, it just goes back to the program. Where is the option to record? Thanks

Where is the HOME MENU and ON-DEMAND on the Spectrum Roku App?

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How do I get to the HOME MENU on the Roku App?  I want to access On-Demand and cannot find it on the Spectrum Roku App.  I can't fidn the full guide either.  These items used to be there.  I have not used the Roku App in some time.  So, I do not know when or why these things have changed.

 

Keep getting RVP-1050 error

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Each time we try to access our Spectrum app On Demand we keep getting the rvp 1050 code. We've turned off, unplugged, etc and still getting it. I can access it on my phone, but not through the app on the roku.

Spectrum App for Roku Continues to be Awful

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Seriously, it's just garbage. The buggy guide is slow to the point of being unusable. Problems with favorites. Multiple channels listed for the same network. SLOW SLOW SLOW. I've resorted to watching on my Xbox. Guess what? That app works flawlessly. They made it work on Xbox, why not for Roku? We pay good money for this. Fix it!

Spectrum Roku app "issues"

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Since the last "upgrade", whenever I launch the Spectrum app it defaults to "All Channels" instead of "Recent Channels" like it used to.  Recent channels, is where I live.  Is there a place to save that as a preference?  

Roku Spectrum App Freezes when selecting "Favorites"

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I have a total of nine Roku devices from Streaming Sticks to an Ultra.  While the following issue did not start at the same time on each device, they are all now equally affected.

 

When selecting "Favorites", the app locks up.

 

I can use "All Channels", "Local",  "News",  "Movies", etc, they always lock on selection of "Favorites".

 

I have uninstalled/reinstalled the app, Reset Roku, etc.

 

Problem persists...

 

Help?


Spectrum TV App / Spectrum Choice - 60fps?

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Hi All:

 

Thinking about switching to Spectrum TV Choice - does anyone know which channels the Spectrum TV App for Roku streams in 60 frames per second? I've torn the web apart and can't find a straight answer.

 

Interested primarily in football/NASCAR, so wondering about Fox, NBC, CBS, NBC Sports Network, FS1 and NFL Network - thanks!

Slower speed on Roku

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Hi. I recently got a new modem and router from Spectrum. While setting it up I've noticed and I think I've noticed in the past that the Roku player I have - Roku Express -  gets much slower Wi-Fi speeds than the laptops I have.  My two Wi-Fi using netbooks and my iPhones get at least 220 MBPS download speeds... almost the same as my ethernet wired one. But the Roku player gets like from 7-13 MBPS... much less.

 

I've  noticed from time to time buffering issues or less than great PQ and other oddities and it's hard to tell if this is due to the slower internet or if it is a roku or spectrum app issue or a combination or what. But the slower speed  does seem unusual since I've read of many getting at least 50+ MBPS on it.

 

Just wondering if anyone has noticed this and what may be the issue. I can't seem to log into the Wave 2 spectrum router... apparently not allowed.. to change the channels but like I said...  everything else on Wi-Fi is getting ethernet-like speeds. There is a roku that has an ethernet connection but not sure if that will work better and it costs a lot more. I guess there are other roku players (roku streaming stick?)  that have a faster connection speed.. 802.11ac, but also not sure if this will make a difference since it is so much slower on the one i have.

Spectrum app playing wrong channel.

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When I try to watch Channel 98 NCN on the Spectrum app on my Roku it actually plays channel 803 Telemundo.   I also checked channel 803 is actually playing channel 98.   So it looked like they accidentally got swapped on the app.   This is in Lincoln, NE.  I checked and the Spectrum app on my Samsung TV is doing the same thing. 

Is there a reasonable way to change channels?

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I just got a Roku and had high hopes for the Spectrum app.  However, finding and changing channels is so difficult it renders the app pretty much useless.  Going from channel 1 to channel 600 takes a few minutes of scrolling through each channel in the guide, one by one.  Is there any way to enter a channel number with the remote or use Roku's voice functionality to search for a channel by number or name?  If not, why not, and what is the plan and timeline for implementing a reasonable way to change channels?  I feel like I must surely be missing something here, since I can't imagine a live TV streaming app would be deemed ready for release without such a basic function.

 

(I'm aware of the semi-functional "favorite channels" feature, but even when that works, it is at best a silly and partial workaround.)

Spectrum Stream

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I keep getting emails about Stream. Can't find channel list. From the comments here the Roku app doesn't appear to be very good "freezes, wrong channel, awful". Had anything improved? What are the 25 channels included? Is it really $25 or more like $40 after fees? Are there add-ons? Thank you.

Spectrum app showing incorrect local channel on all platforms

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In the Charlotte NC system, the Spectrum app on both ROKU and iOS is showing an incorrect sub-channel for WBTV.

 

Channel 1255 shows WBTV 3.1 as ThisTV. 

However WBTV 3.2 is Bounce TV. 

 

The guide listings in any app that I've tried on any platform are incorrect, as they are for ThisTV on Channel 3.2 instead of Bounce TV.

 

WBTV Channels:

3.1 WBTV (CBS)

3.2 Bounce TV

3.3 Circle

3,4 Grit TV

There is NO This TV anywhere in WBTV's lineup.

 

Thank you.

Several Issues

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Just started this service 2 days ago and I’m regretting it already! Asking if I’m still watching is HORRIBLE and if you have it because of those that have limited usage, then let them be responsible for their own account, don’t make the rest of us be responsible for them. Every channel we have watched so far freezes - NOT COOL! It lags, is slow to go to guide /library/on-demand and to the short cut menu. It’s so surprising a company of your size would be so elementary with your technology.





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