I am a TWC customer with a fairly sizeable cable package for my home. I also travel frequently and would like to be able to use my Roku 2 in order to access my existing programming in 1 - 2 other locations I frequently say at. Neither of these locations have TWC even available as a provider, and I have no control over the necessity to use a separate internet provider.
When setting up my new Roku system I was happy to see the TWC TV app, but when I entered my TWC login information, received the message:
"The program you have requested is only available when you are accessing this video service in your home, using a cable modem authorized by Time Warner Cable"
It's pretty unbelievable that this is the case - it pretty much invalidates most of the use cases for the Roku app. I've read some of the other postings here about the same problem, but the answers from TWC reps seem inadequate. I'd like to see this changed. I understand that there is some risk of having cable services pirated, however there should at a minimum be validated exceptions for legitimate customers that can be put in as an override. Some pretty weak support and answers for your long-time customers here, TWC. I had been thinking of adding more to my home subscription so that it would be available on the road, but apparently that won't work.
I already know how to use the app on laptop and other devices - nice when you HAVE to be mobile but why settle for that tiny screen? Fix this!