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Has Spectrum simply given up on Roku?

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Sorry for the clickbait-ish subject, but It seems this Spectrum TV app is getting nothing but worse?

 

I haven’t used it in a few days (due to its clunkiness) and now it won’t even allow more than 3 button presses on my Roku remote before it locks tight as a drum, forcing my Roku Streaming Stick+ to reboot every time. Netflix, YouTube and HBO GO stream video beautifully, but Spectrum TV can no longer display video?

 

I’ve removed the channel, rebooted and then reinstalled it, no change. My connection speed on my Roku showing Signal Strength as Excellent with a download speed of 42 Mbps on Spectrum’s own internet using their Wave 2 WiFi router and modem. Given that other channels can stream flawlessly on this connection and the metrics provided by Roku, I simply can’t accept that ALL of our Spectrum issues come down to individual bandwidth constraints. And, considering that I’m a Spectrum cable and internet customer, shouldn’t I already be connected within Spectrum’s network? It seems foolish to route Spectrum’s customers back out to a separate gateway to stream from?

 

Regardless, I think everyone deserves an answer on how well Spectrum intends to support this app so I can either remove it, or dedicate a few mins to trying to fix it? Given this a Roku channel, there simply isn’t a lot we users can do with Roku, which is why it’s such a popular platform: It simply works when channels are coded properly (see Netflix).

 

I also intend to open a ticket with Roku and will share any findings here once they report back (~24 hrs).

 

Thanks!

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