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Roku Service/Device requirements

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Please note that our supported devices have changed: 

 

Roku Requirements:  Roku 3 or newer

 

 

TWC Service Requirements:

Must have TWC video subscription (Starter TV or higher). 
Must have a router (wired or wireless connections supported). 
TWC Internet service. Customers can use their own modem or one leased from TWC.
Must have TWC ID and Password (if not, customer will be prompted to register via My Account) 
Users must be at home to use the TWC Roku App.


Please Note - The Roku SE Model has the same chipset found in the Roku 1 and 2 (models 2710 & 2720) and therefore the app will not run smoothly. It does not meet our minimum recommended specifications and customers will experience latency in navigation and other issues. 


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