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Spectrum TV for Roku Devices topics

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    Is anyone else having issues with the NFL RedZone channel showing up in the guide on the Spectrum TV app on a Roku device? I pay for that channel as part of my TV package. But when I go to watch it on my Spectrum TV app through a Roku device, it doesn’t show up in the guide. In fact, the guide skips the channel entirely (shows the channel before and after but the RedZone channel doesn’t even show up). This has been going on for three weeks this Sunday. 


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  • 10/19/18--17:06: No local channels
  • We have the tv streaming service and no local channels working today. Reset the router and roku. iOS app is not displaying local channels either. Did chat with Spectrum over twc app and they said engineers aware. I’m just about done with spectrums tv app service. Anyone else having this issue? I don’t see it posted anywhere on the problem.

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  • 10/21/18--16:01: Spectrum app
  • Starting today. My spectrum app for some reason is not recognizing that I am on home WiFi. All my other apps work. Also having same problem on my Samsung smart TV. All my other apps work just not spectrum. I’ve tried deleting the app and reinstalling several times, rebooting the modem and resetting my tv

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    Why is the KC vs Bears game on 8/25 on the NFL network showing on the TV with a Cable Box but not showing up on the TV when I use the Spectrum App. The Spectrum app is not showing the game, it has some alternate programming.

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    I receive an error on the Spectrum app on my Roku no less than 4-5 times a week.  It is horrible, and Spectrum must not spend much money on the IT department so it can figure out how to give consistant and proper service...... they should be ashamed of themselves.... most often give error:  RLP-1006... no idea what that is and their fantastic suggestions of "unplugging" and/or deleteing and reinstalling work maybe 1% of the time... back to netflix I go...


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  • 10/23/18--20:17: TWC App for Roku not working
  • Does anyone else has this issue?
    The TWC app service stop working at our place since 11am!
    Is past 8pm and service still not available.

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    I have had a Roku for less than a month. The first three weeks I had no problems. Then the next day the replay button to go to the previous channel stopped working. It works on other apps. Has anyone had this problem or know how to fix it? I have rebooted my modem, primary cable box, and removed app and re-added with no luck

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  • 10/20/18--13:56: Spectrum on roku
  • If I have spectrum internet and WiFi and watch spectrum via roku, do I need a cable subscription?

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  • 10/29/18--19:08: Roku app not working
  • When I click the spectrum app on all of my Roku devices it states there is a problem and to try again later

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    I had issues in June with the TV app on Roku "loading" every 10 mins or so or dropping the network connection. It started working well until about a week ago. Now the app is buffering again frequently and at times dropping the connection. I have reloaded the channel with no results. No problem on the hardwired box. Just the roku app on the wireless connection. It was doing well until recently -- now we are back to not being able to watch a full show. UGH!!!


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    So I am selecting networks to be presented with the wrong television show instead. For example, I'll select Cartoon Network to watch Family Guy on Adult Swim (At 11PM) and Teen Titans Go shows up instead. Its still doing it too, it's creepy and strange, I don't have a DVR service and am simply selecting the channel on my Roku, it's in a loop as well and plays the same show over and over again. I decided to add a photo of proof of this bizarre glitch.

    Update - I have even removed the application and signed back into it, it still does this.

    42575398_305066306746929_871518700526632960_n.jpg


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  • 08/22/18--16:23: Error RGE-1001
  • I keep getting this error. I've tried resetting the roku but it's hit and miss. Anyone else having a problem with it? It was working fine before.

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  • 08/18/18--05:23: Roku Spectrum App Issues
  • Recently I've been having major issues with our Roku and the Spectrum App. Netflix, Amazon, and Goolge Play all work fine. Spectrum keeps erroring out with RLP-1999 and RLP-999.

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    I have two Spectrum accounts; one in my primary residence (formerly TWC) and one in my 2nd home (formerly Charter).  The primary residence account has internet + video while the 2nd home has internet only.  We have Rokus on multiple TVs at both homes.  I know I won't be able to use the Spectrum app in the 2nd home.  The problem I'm encountering is when I try to use my primary credentials to login to a 3rd party app like the ABC app at the 2nd home.  I get an error that indicates I don't have the correct level of service at that location.  Are the 3rd party apps somehow checking the modem/network for the "home" location like the Spectrum app?


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  • 11/04/18--19:40: Roku picture quality
  • Anyone else have issues where every so often the picture quality when streaming via the Spectrum App on Roku just goes completly down hill?  Totally pixilated... sometimes the channel completely stops playing video... and then.. .without doing anything, it just comes back?  SOOOOOOOO frustrating !!!!!!  Can last from a few minutes to 30 min or so. Happens more in the evening than during the day, but still happens then some times as well.  I switched to Spectrum knowing that I could use the Roku devices to stream, and not have to pay for cable boxes on each TV.  Well, I'm getting ready to switch back because while the internet bandwidth is amazing, not being able to watch TV consistently without interuptions is just not worth it.


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  • 11/08/18--12:08: Spectrum tv and Roku
  • I have Spectrum tv and phone but I have AT&T internet service. I can log into my account but I can't watch my spectrum channels thru Roku.  What do I have to do to be able to watch my Spectrum tv channels on my Roku?


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    Periodically I am missing channels from the Spectrum line up that I am streaming via ROKU.

    The app loads just fine and the channels that are available are OK.

    However, channels such as 200 (local Spectrum), 209 (BBC) and the entire set of 1200 channels (all the local stations, PBS, etc.) are not there.

    When reviewing the line up in the Guide, they are simply missing.

    I have tried turning everything off and reloading, with no success.

    If I try a few hours later, they are all there.

    We have one TV that is still connected via a Spectrum provided cable box, and all those channels are available on that TV.

    Where is the problem?  Spectrum and/or ROKU?

     


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    Every night there is a different error that randomly shows up. Half the time I have to restart the app several times to get it to work. Worst streaming service I have ever used and the On Demand is a joke.

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  • 09/23/18--19:48: Error code RGE-1001
  • As I try to get to the guide from live TV I keep getting this error. I see in this forum same thing was happening in 2017. Has this not been resolved yet? I have already uninstalled and reinstalled and unplugged Roku and plugged back in. Still getting same error.

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    So I am selecting networks to be presented with the wrong television show instead. For example, I'll select Cartoon Network to watch Family Guy on Adult Swim (At 11PM) and Teen Titans Go shows up instead. Its still doing it too, it's creepy and strange, I don't have a DVR service and am simply selecting the channel on my Roku, it's in a loop as well and plays the same show over and over again. I decided to add a photo of proof of this bizarre glitch.

    Update - I have even removed the application and signed back into it, it still does this.

    42575398_305066306746929_871518700526632960_n.jpg


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