I have attempted to contact TWC on this issue and apparently everyone on the phone is completely useless when it comes to Roku and the TWC app on it. They were incredibly unhelpful and I sat on the phone for a half hour being passed around to 4 representatives before being placed on-hold for 10 minutes and saying "This is ridiculous - I do not have time for this this morning."
My husband and I get about 15 channels, all of which we normally can view just fine on the TWC app on our Roku player. Typically, all we watch is the news in the morning, news in the evening, Wheel of Fortune, and Jeopardy. Yes, I realize we lead a very exciting life. Hey, we have a 5-month old baby who takes up most of our time!
I digress, for the past 2 weeks, we have been received multiple error messages that the TWC app isn't working and to try again later.... which is fine a few times but night after night (one week, it happened 4 nights in a row) of missing my Wheel and Jeopardy makes Jack a dull boy.
Last night, it was working completely fine. We watched the Wheel and Jeopardy and then retired to the bedroom to relax and do some reading... again, very exciting, I know. This morning when I attempted to turn it on to watch the news, I received a couple new error messages. One said we did not subscribe to a video package (or something along those terms and the next one stated "Incorrect Username and Password." I entered my credentials in several times and then went to the TWC website and tried them and I KNOW they work so now I'm completely beside myself.
Can ANYONE help me figure out what the heck is going on?