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Spectrum TV for Roku Devices topics

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  • 07/22/16--17:43: Roku OS
  • Roku OS just rolled out to my Roku and I can report that it fixes the P6 error.  Only time will tell if it helps with the P700 errors.  The update also installed a PIN code requirement for a Factory Reset.


    Roku typically stages their updates, so your Roku may not yet have the update available.  To check, follow these instructions from the Roku site.


    Good luck!

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  • 07/25/16--17:06: Missing Channel
  • Just installed my Roku 2 and it works well - no serious issues to date.  However, I noticed that one of the channels we watch is available on the cable box but is missing from the Roku lineup.  It's channel 1245 - WPTZDT2 (The CW).  Is this intentional or a bug?  As far as I know, it's not a premium channel, and we have Standard TV plus the Variety Pack.Zipcode is 12983 (Saranac Lake, NY).

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  • 07/27/16--06:08: ROKU while traveling
  • I travel very often for business and have recently taken along my ROKU. How can I log into TWC on the ROKU when I am not on a TWC internet connection? 

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  • 07/28/16--14:55: Insignia Roku (built in) TV
  • I just tried to access TWC from a location away from our primary DVR on an Insignia Roku (built in) TV and cannot access TWC even though i entered my account information.  What do you suggest?

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  • 07/28/16--23:44: hit ok to continue
  • you can't watch an hour without having to hit the "ok"   and forgit about taping any show

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    I currently have four roku devices, two roku 3's and two sticks... on one device, the roku 3, I have been getting the error code P705 for two weeks now.  I can view the channel lineup accurately and can navigate to any channel but cannot view any channel.  I have rebooted my arris box/router multiple times and have rebooted the roku 3 multiple times including logging off twc app and logging back on.  All to no avail.  The other three devices work perfectly (occassionally getting an error but going backwards and re-clicking on the channel i was watching always reconnects just fine.  The roku is connected with wireless connections.  All other apps work just fine... netflix, amazon, etc... It's just the twc app that is failing.

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    I currently have Extreme internet, 30 mbps download and 5mbps upload.  TW Customer Service offered to reduce my speed to Turbo, 20 mbps download and 2 mbps upload in order to keep my current $$$ rate.  I have two Insignia Roku TVs and a Roku 2.   Will I see a noticeable different in download speed of TV shows on the TWC App with this reduction, as well as a difference in Youtube downloads? I only have 1 TV on at a time and only two Ipad devices.

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    We have been advised that Roku has scheduled maintenance from 8-2PM EST on August 11th.


    During this time you should be able to stream your favorite channels, including TWCTV. 

    Other services such as activating a your Roku devices, accessing the Roku channel store 

    and making purchases will not be available. 


    We than you for your patience, as does the Roku Development Team while this is being 




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    Started last week, channel numbers on the Roku app (and the iphone app too) do not match my channel lineup, and over the air channels are completely missing.  


    Live in Owensboro, KY.


    Anyone with a similar issue or solution?

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  • 08/19/16--20:31: NFL Network on Roku
  • We have the subscription to the channel and we were watching the preseason game on the box but got tired and figured we'd watch it in bed on the Roku. For some reason the Roku does not show the game but some other programming on the channel even though the guide says the game should be on.

    Any fix for this?

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    I have two Roku 3 devices.  Normally I am able to watch the lower broadcast channels such as NBC, ABC, Fox (Channel 2, 4, 5, 7, 9, 11 etc).   All of a sudden my channels now start on channel 33 instead of channel 2.  


    They disappeared on both devices.  I tried rebooting the roku, rebooting my cable box and cable modem.  Even tried a reset of one of the devices and I can't get the channels.


    I know there is a filter and it's not that.  Anyone else having this problems?  It just started a few days ago

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  • 08/24/16--06:48: Morning Joe
  • why isn't morning Joe available on demand?

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  • 08/24/16--12:27: Closed captions
  • How do I get closed captions for TWC tv app on roku

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  • 08/25/16--08:26: TWCTV on Roku

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    I am trying to watch a show through Roku that aires on AMC.  I did this as recently as Saturday.  When I went to watch the latest episode, which is available to watch, it is wanting me to put a cable activation code in again (which you should only have to do the first time you actiate, right?).  So that is annoying enough but the kicker is that TWC isn't listed in the list of cable providers.  What gives? 

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    If any of you are still missing channels as of 9/1, and are living in the 

    Los Angeles area we would very much appreciate your 

    contacting us directly at TWC_ForumsHelp with your 

    account number and a summary of what channels you are missing.


    Your assistance is very much appreciated! 


    Julia R.
    Social Media Customer Care
    Moderator-Community Forums

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    Noticed this missing 8/29. What gives?

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    Ok, I'm a newb and I'm confused.  I currently have TWC Cable with the HD/DVR Preferred Package with variety pack.  I'm thinking about dropping TWC TV altogether, keeping the TWC internet and getting a Roku.  Now here is where I get confused.  On my Roku can I use all the apps, i.e. Discovery Go, Disney Jr, WatchESPN, with only the TWC internet subscription I have?  If not, what is the minimum TV package I can get in order to see whats on ESPNU through the Watchespn app, or fully use the Disney Jr. app in Roku?  I know Disney Jr and ESPNU are in the variety pack, but if I go with the bare minimum TV subscription that would include ESPN but not ESPNU or Disney Jr, would I be able to see those channels through the Roku with the Disney JR or Watchespn apps? I can fill in any information if I'm missing something in this. Thanks for your help.

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  • 09/02/16--04:42: Time Warner channel on Roku
  • The TW channel on Roku is not recognizing my log in or my network. I can not access the channel. Other channels like ESPN, AMC and History are working. I have read that TW is being bought out by Spectrum. Is this causing the issue? What is the solution?

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  • 09/04/16--12:36: Fox sportsports sw
  • Fssw not showing up. What gives? This happens too many times. The only reason I have twc is for the roku app. If it doesn't work what good is twc?

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